The Reviews for Ice Lolly Holiday’s online and offline.

Independent Reviews

The Customer Reviews can be located lower down this page, please scroll down.


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Who are Icel Lolly Ltd

Ice Lolly Ltd is a UK-based holiday comparison and deals website. The company was founded in 2005 and has since grown to become one of the UK’s leading travel comparison sites.

Ice Lolly offers a wide range of holiday deals, including flights, hotels, package holidays, and cruises, from various travel providers. Their website allows users to search for and compare different holiday options based on their preferences and budget, making it easier for them to find the best deal.

In addition to holiday deals, Ice Lolly also provides travel-related content, including guides, travel tips, and reviews. Their aim is to provide a one-stop-shop for all travel-related needs and to help customers make informed decisions when planning their holidays.

The company has won several awards for their services, including the “Best Online Comparison Site” award at the British Travel Awards in 2019. Overall, Ice Lolly is committed to providing a seamless and enjoyable travel experience for their customers, with a focus on affordability, choice, and quality.

What Services do Ice Lolly provide

Ice Lolly provides a range of services related to the online comparison and booking of travel deals. Some of the key services they offer include:

  1. Holiday Deals: Ice Lolly offers a wide range of holiday deals, including flights, hotels, package holidays, and cruises, from various travel providers. Their website allows users to search for and compare different holiday options based on their preferences and budget.
  2. Travel Guides and Reviews: The company provides travel-related content, including guides, travel tips, and reviews, to help customers make informed decisions when planning their holidays.
  3. Price Comparison: Ice Lolly’s website allows users to compare prices from different travel providers, making it easier for them to find the best deal.
  4. Customer Support: The company offers a range of customer support services, including a help center, live chat, and email support, to assist customers with any questions or issues they may have.
  5. User-Friendly Platform: Ice Lolly’s website is designed to be user-friendly, making it easy for customers to search for and book their holiday deals online.

Overall, Ice Lolly is focused on providing a seamless and enjoyable travel experience for their customers, with a wide range of travel deals and reliable services to meet their needs.

Contact Details:

Ice Lolly Ltd
97 Storr Hill
Wyke
Bradford
West Yorkshire
BD12 8PQ


The Company History of Ice Lolly Ltd

Ice Lolly is a UK-based holiday comparison and deals website that was founded in 2005. The company was established with the aim of making it easier for customers to find affordable holiday deals online.

Initially, Ice Lolly focused on providing customers with a range of package holidays, including flights and accommodation, from various travel providers. Over time, the company expanded its range of services to include a wider range of travel deals, such as flights, hotels, cruises, and car rentals.

Ice Lolly has continued to innovate and adapt to the changing needs of its customers, with a focus on providing a seamless and enjoyable travel experience. In 2013, the company launched a mobile app, which allows users to search for and book travel deals on the go. They also provide travel-related content, including guides and reviews, to help customers make informed decisions when planning their holidays.

Today, Ice Lolly is one of the UK’s leading travel comparison sites, with a strong reputation for providing affordable and high-quality travel deals.

Overall, Ice Lolly’s success is built on a commitment to providing a user-friendly platform, a wide range of travel deals, and excellent customer service.

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Recent Customer Reviews

Poor quality furniture.

November 14, 2025

We purchased our marble table & chairs from this company. We have six chairs & three of them we cannot use as the frame have failed & cracked on the join of the frame. We contacted Lee the manager from the company at the beginning of this year in February, he had offered us £200, not long after we had the same issue with another of the set of chairs & couple of months there after another chair of the set & had the same issue. We are a family of three & barely use all the chairs only on special occasions when there are more of us.

We believe that we should have had more usage of the chairs baring in mind the cost of the table & chairs were over £ 2000.

We would not recommend this company!

Bob.

Terrible customer service

November 14, 2025

Daals furniture quality might be acceptable, who knows, but their delivery is a joke.

I’d paid over £29 for express delivery on 4 items. When delivery finally came, which was only after I’d pressed them due to no delivery date, it was incomplete and what did arrive was wet and damaged. Hardly surprising, with doorbell footage showing the way it was crudely planted at the front door by DHL, with an audible “clunk” despite it having a label that said “Fragile, Glass”

I didn’t get the chance to refuse or accept this delivery because the driver didn’t wait for even a second before running back to his van.

Throughout this daals has made no effort to contact me. I am the one that has tried to drive it along, with no continuity within the company, my having to explain the whole thing every time I have called.

It’s now the end of the working day with still nothing so I have just called again and requested a refund and for daals to come and take away the remnants of this sorry shipment.

That seems to have stirred something…they are apparently looking into this with a purpose now, and I’ve agreed to wait until after the weekend. Apparently they’ve been trying to trace the missing item within DHL.

Why they can’t just send out another item is a mystery.

God knows what they’re doing about the damaged item.

Their only saving grace ie my being able to speak to a person is negated by the fact that they have so far been about as effective as a rubber fork. At no point have I got the feeling that they’ve actually done anything. I shall update this with the eventual outcome…….

David Maynard

Best Oak Wardrobe Purchase for my parents

September 2, 2025

I recently purchased an oak wardrobe for my parents and couldn’t be happier with the whole experience. The delivery was impressively fast, which was a real bonus. The wardrobe itself is excellent quality – solid, well-made, and clearly built to last. It looks fantastic in their bedroom, adding both style and practicality.

My parents are absolutely delighted with it, and I wouldn’t hesitate to order from this company again.

Maria Smith

Should be renamed the "Gok" show

June 24, 2025

The content is self centred around Gok his opinions and innuendos. The “magic’ has gone out of this show and left Harriet as a side kick for his ego. I loved listening to Harriet and Ronan and laughed heartily along with them. I now choose a different station.

Elaine

Gok is not good for Magic Breakfast

April 22, 2025

Just simply rubbish chat and weak content – what a void after the excellent Ronan and Harriet team. Please get Harriet a better partner – she is being let down badly. I am now back to Jamie and Amanda on Heart. Honestly irritating voice and non relatable chatter.

Mark Hall

Quality Company Reviews

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