The Reviews for Virgin Holidays online and offline.

Independent Reviews

The Reviews can be located lower down this page, please scroll down.

Virgin Holidays

Who are Virgin Holidays

Virgin Holidays is a British travel company that specializes in holiday packages and experiences around the world. It is part of the Virgin Group, which was founded by entrepreneur Sir Richard Branson. Virgin Holidays offers a wide range of travel options, including flights, hotels, cruises, and tailor-made packages. The company is known for its innovative and customer-centric approach to travel, and for its commitment to sustainability and responsible tourism. Virgin Holidays operates in various countries around the world, including the United Kingdom, the United States, Canada, and Australia.

Virgin Holidays

What do Virgin Holidays Provide

Virgin Holidays provides a wide range of travel services and holiday packages to destinations around the world. Some of the key services and products provided by Virgin Holidays include:

  1. Flight bookings: Virgin Holidays offers flights to a wide range of destinations around the world, with options for economy, premium economy, and business class.
  2. Accommodation bookings: The company offers a range of accommodation options, from budget-friendly hotels to luxury resorts and villas.
  3. Holiday packages: Virgin Holidays offers a range of pre-packaged holiday options, including beach holidays, city breaks, ski trips, and adventure tours.
  4. Tailor-made holidays: For those who prefer a more customized travel experience, Virgin Holidays offers tailor-made holiday packages, where customers can choose their own flights, accommodation, and activities.
  5. Cruises: Virgin Holidays offers a range of cruises, including river cruises and ocean cruises, to destinations around the world.
  6. Car rentals and transfers: The company offers car rental services and airport transfers to help customers get around during their holiday.

Overall, Virgin Holidays aims to provide its customers with a high-quality, personalized travel experience that is both enjoyable and memorable.

Contact Details

Virgin Holidays Ltd
Fleming Way
West Sussex
RH10 9DF

Website –

Company History of Virgin Holidays

Virgin Holidays is a UK-based tour operator and a part of the Virgin Group of companies. The company was founded in 1985 by entrepreneur Sir Richard Branson as part of his Virgin brand.

The idea for Virgin Holidays came about after Branson had a disappointing experience on a flight and realized there was a gap in the market for a high-quality, customer-focused travel company. The company began by offering package holidays to popular destinations such as the Canary Islands and the Caribbean.

Over the years, Virgin Holidays expanded its offering to include luxury holidays, city breaks, ski trips, and more. The company also launched a number of innovative initiatives, such as the “Holiday Hero” program, which allowed customers to nominate a member of staff who had gone above and beyond to make their holiday special.

In 2008, Virgin Holidays merged with Virgin Atlantic Airways to create the Virgin Atlantic Group, which aimed to offer a seamless travel experience for customers from start to finish. Today, Virgin Holidays operates as a standalone brand, offering a wide range of travel products and services to customers across the UK and beyond.

Virgin Holidays Provide Travel Insurance

Virgin Holidays offers travel insurance for customers who book their holidays through their website or call center. The travel insurance is underwritten by Allianz Assistance and provides coverage for a range of scenarios that could impact a traveler’s trip. Some of the features of Virgin Holidays travel insurance include:

  1. Medical and repatriation cover: If a traveler falls ill or is injured while on their holiday, Virgin Holidays travel insurance will cover the costs of medical treatment and transportation back to the UK if necessary.
  2. Cancellation cover: If a traveler needs to cancel their trip due to unforeseen circumstances, such as illness or death in the family, Virgin Holidays travel insurance will cover the costs of any non-refundable expenses.
  3. Baggage and personal belongings cover: If a traveler’s luggage is lost, stolen, or damaged during their trip, Virgin Holidays travel insurance will cover the cost of replacement or repair.
  4. Personal liability cover: If a traveler causes damage to property or injures someone else while on their trip, Virgin Holidays travel insurance will cover the costs of any legal claims made against them. A Virgin Holidays brochure is available on request or via the newsletter sign up page.
  5. Missed departure cover: If a traveler misses their flight due to circumstances beyond their control, such as severe weather or a transportation strike, Virgin Holidays travel insurance will cover the costs of any additional expenses incurred. Why not read the latest Travel Republic reviews

It’s important to note that the coverage and benefits of Virgin Holidays travel insurance may vary depending on the level of coverage chosen and the specific policy terms and conditions. Customers are advised to review the policy details carefully and speak to a representative if they have any questions or concerns.

Why not take a look at the reviews for Virgin Games and Virgin Media Broadband also.

Notify of

Oldest Most Voted
Inline Feedbacks
View all comments
Joanne Wilson

I recently booked a trip to the Maldives through Virgin Holidays and I can honestly say it was one of the best travel experiences I’ve ever had. From start to finish, the team at Virgin Holidays went above and beyond to ensure that everything was taken care of and that I had a fantastic time.

The booking process was easy and straightforward, and the customer service team were always available to answer any questions or concerns I had. The package they put together for me included everything I needed for my trip, including flights, accommodation, transfers, and even some excursions.

Once I arrived at my destination, I was blown away by the level of service and attention to detail. The resort was absolutely stunning, and the staff were incredibly friendly and helpful. I also appreciated the fact that Virgin Holidays had arranged for some special touches, like a bottle of champagne in my room on arrival.

I highly recommend Virgin Holidays to anyone looking for a top-notch travel experience. Their commitment to customer service and attention to detail really sets them apart, and I can’t wait to book my next trip with them!

Mrs Kuiper

My Virgin Holiday Review:

First I must congratulate Virgin Holidays on providing a very clear and concise website, of which hosted all of the relevent information on our holiday to the caribean.

From start to finish we received a Red Carpet experience with Virgin Holidays, with all of the staff treating us like royalty. This type of service was new to my family and made us feel on top of the world.

The whole holiday was perfect, it was by far one of the best holiday experiences I have ever recieved, this was made especially better by the fantastic staff on the plane and at the hotel.

Well done Virgin Holidays you have made our hotel First Class A+

Ffion Lloyd

We recently book a family holiday to florida last month and decided to book it through Virgin Holidays and have been overwellmed by the excellent Customer Service that was provided by the staff at the airport, plane and hotel.

The hotel itself was immacualte and faultless basically how is was described with staff at hand to help with any need that my children could possibly throw at them.

On my experience, I would highly recommend using virgin holidays as a travel agent.

The Davies Family

Virgin Holidays

We have been using Virgin Holidays for our annual trips abroad now for about four years and so far we have never been disappointed in any way, shape or form with any of the holidays we have booked through them.

The staff are always extremely helpful and really do know their stuff unlike many agents we have used in the past which makes it that much easier once we have booked to arrange everything else knowing that our holiday will be great when we get there.

This year we went to Kavos in Greece for our holiday and we stayed there for seven nights and found the hotel to be one of the best we have stayed at since we have been using Virgin holidays. The rooms were spotlessly clean and the staff were amazing and also the food in many ways was out of this world and there was always a huge selection of it available to us.

I cannot recommend Virgin holidays enough to anyone looking for a quality holiday with great service and of course some of the most competitive prices on the market today.

Thank you very much Virgin Holidays for making our holiday experiences so good and we will see you again next year.


Tony Witton

Our Virgin Holidays Review

My experiences using Virgin Holidays have been fantastic,I have used many over the years as myself and the wife have always been great travellers and have been all over the world.

We have booked I think seven holidays through Virgin over the past few years and each of these holidays have been outstanding and we have had the time of our lives. The last break we took was a seven day break to Antigua where we stayed at a lovely hotel complex called The Verandah Resort and Spa which is on the south coast in a quite secluded area which was perfect for the relaxing holiday we were after.

Everything about the complex itself was beautiful from the rooms which were very spacious to the poolside bars and facilities available throughout the complex. Every day we had so many activities offered to us from trips across to the more historical parts of the island to playing pinball or table tennis. We found afternoons by the pool to be some of the most enjoyable time we had as we were waited on hand and foot with table service and free drinks and ice creams which was a lovely touch as it was so hot there in July.

The food at the hotel was my favourite part as they had both buffet style meals available as well as a la carte menus which had beautiful steaks and grills. Overall I think this may have been the best holiday we have had in the past twenty years and we would love to return one day health permitting. Highly recommended.

Sian Hughes

Virgin Holidays Review

Virgin Holidays have always been our favourite travel agent as we have had many holidays through them that are out of this world and they have so much choice of destinations that you can litterally spend hours choosing where you would like to go.

Right from the off we found the staff to be very good at what they do and had all the information that they required to help us with our bookings as well as a host of bonus schemes on offer such as travel insurance and currency services.

All our latest bookings have been done online via the companies great website which is very easy to use and gives you many detailed pictures of the area and what services and entertainment are available within the area you are staying.

We have also found that Virgin Holidays only use the very best hotels as every single one we have stayed at has been modern, clean and very friendly to say the least.

All of our tickets and so on were available immediately after we had made our booking again via the website with no worry of whether we would get them in time.

For me Virgin Holidays are without a doubt the very best travel agency in the industry and we cannot reccommend them enough.

Ellie Korty

Virgin Holiday Review

Virgin Holidays have been the holiday operator we have used now for many years and we always go back as they have never let us down in any way and always bend over backwards to help in any way that they can.

I have always found that the staff are very knowledgeable and know their stuff and always give great advise to us when we let them know what kind of holiday we have been after. Each and every location we have been after we have booked with Virgin has been fantastic and we have loved each and every one of them.

We are yet to experience any bad hotels as every one that we have been accommodated in has been both clean and modern and the staff are always friendly and make us feel welcome.

They are also very good on price also and are much cheaper than many other tour operators we have used without losing any quality whatsoever.

We could not recommend Virgin Holidays enough and will definitely be returning to them next year for our holidays and we hope that you do to.

Hayley Robertson

My Virgin Holidays Review:

I have just booked my second holiday through Virgin Holidays as the first time I used them I was so happy with every part of the holiday booking from the travel to the hotel.

Last year we stayed in Greece for two weeks and booked through Virgin and it was one of the easiest booking experiences I have had from a holiday company and I thought their service was impeccable in every way. Once we had booked our holiday we received all the relevant details and tickets in a very quick fashion which did wonder on easing our worries as we had never used them before so did not know what to expect.

Our flight out was bang on time and the plane staff were very helpful and friendly and really relaxed me as I am not the best person in the world whilst flying and can become quite agitated and they really did help calm my nerves. The in flight meal was very nice also and we were offered plenty of drinks and snacks along the way which was very nice. On arrival we were picked up from the airport by the taxi service without any delay and before we knew it were at the doors of our hotel and then ready for our holiday.

When we first walked into the hotel the first thing I noticed was how clean it was and it looked very modern just like the pictures in the brochure. The member of staff who checked us in was also very helpful and arranged for a bellboy to take our bags to our room which saved us the hassle of having to carry our bags after a long and tiring flight.

When we arrived at our room the room was again very clean and modern and had a lovely view over the beach outside and the sun was just setting at that time which made for a beautiful view. As we were all inclusive we hoped the food would be up to scratch and once we had visited the restaurant our worries had been cured as the food and choice was superb to say the least. The area we stayed in was fantastic to with many activities to participate in which we thoroughly enjoyed from start to finish.

The main thing we wanted to get away for was a quiet and relaxing break as we had been working very hard that year and really needed it and I have to say most of our time was spent by the pool. The pool area featured three bars and a fast food take away which was all included and was very nice in every way and the pool itself was unbelievable and very clean.

We had the best holiday ever and this is why we decided to use Virgin Holidays again as they are much better than we have ever experienced before. I cannot recommend Virgin Holidays enough as they are the most professional provider we have ever used.

Lisa Hall

Well we had and absolutely lovely holiday in Florida which we booked through Virgin Holidays and I could not be happier with the way we were treated from the very start and with the quality of the holiday.

We stayed just outside Orlando just by lake Conwy which was very beneficial as we do not really like the busy hotels that come with these places and so on but this place was truly stunning with lovely views and only a short drive into the main town.

The first few days we were there we spent most of our time navigating the various theme parks with the kids as we wanted them to have the best time possible. The universal studios and islands of adventure theme parks were a great day out and the kids thoroughly enjoyed the whole experience and so did their dad!!

Disneyland was absolutely fantastic and I have to say I loved it as much as the kids and we stayed there virtually until it closed.

The whole holiday was fantastic and we are so happy with the way it was all organized by Virgin and they did a brilliant job for us and I would use them again without any hesitation.

Perfect all round


[…] Virgin Holidays (25 votes) […]

Hilda Pearson

Had a beautiful cruise across the Mediterranean last summer and it was the most relaxing and lovely time we had ever had.

We had been working hard for many years and this was our first real break for over six years so we saved for while and then booked the cruise. We started In Portsmouth and visited Portugal, Spain, Italy, Greece, Cyprus and then back over two weeks and spent a few nights in luxury hotels which was a nice break.

The ship was not as expensive as I had imagined which was an added bonus and there was so many activities available which were included that we did not run out of anything to do in fact there was too much. The food was absolutely stunning and some of the best i have ever experienced and the service was brilliant as well.

The only disappointing fact of the whole holiday was that I had to go home but thank you Virgin for the best time of my life and I will be booking again next year.

Joyce Graham

We would most certainly use Virgin Holidays again as we were given a two week honeymoon to St Lucia through Virgin Holidays and it was the time of our lives.

The service was wonderful and there was no expense spared with providing us with everything we needed.

The only slight down fall of the whole experience was being delayed at the airport for twelve hours but that was nothing to do with Virgin but there air hostesses and team were so good with us and provided us with a fantastic meal in a local restaurant while we waited which I thought was a great touch.

Would advise you to see what they have to offer as I don’t think I hav had this level of service from any previous holiday supplier.

Wendy Hodge

Had a wonderful holiday last year with Virgin as myself and my husband accompanied two of our close friends on a two week excursion to South Africa and we had a brilliant time.

The hospitality was wonderful all the way from the staff to the accommodation and we needed to worry about nothing for the whole time. Going on the safari was quite a spectacle as myself and Linda were not to keen to begin with but once we had actually set off it was a beautiful experience.

Virgins organization and service was spot on and I would not hesitate to use them again or recommend them.

Karl Tyler

Holiday destination – Palm Island, Dubai

Hotel booked – Atlantis Hotel Resort

Price paid – £1254 per person including transfers

Duration – 7 days

Virgin holidays rating 10/10

One of the most beautiful places I have ever been and I could have stayed there forever and really did not want to come back.

The resort itself was one of the most luxurious places I have ever been with golden sand beaches and some of the clearest blue water ever.

I will most certainly be going back there again next year and will use Virgin again without hesitation as they were both honest and professional throughout the whole process.

Just a shame I have to return to reality and go back to work but I do feel more refreshed.

Jacob Hodgekins

I have just got back from what I feel was the best holiday I have ever had and I wanted to share my happiness with all of you thinking of using Virgin Holidays.

From the moment I first enquired about booking a holiday through Virgin I was put at ease by the way the staff seemed to be so knowledgeable and helpful as they explained all of the options that were available to me in great detail.

Once I had decided where I wanted to go which was Palma Nova in Majorca the whole booking process was very easy and they even helped me with arranging holiday insurance which was another excellent benefit.

The holiday itself was fabulous and the hotel Tobago was very clean, had great staff and all of the usual services you would expect from a high class hotel.

There was so many activities that I did over the two weeks I wont start writing them as I feel I may never stop but all I can say is I had the best time ever.

I would highly recommend Virgin Holidays to all as they are extremely professional and offer a brilliant service.

Top drawer stuff.

Dave Jennings

Thank you Virgin for a great holiday!

Me and the family have just returned from a three week holiday in Luxor, Egypt at the hotel Sofitel Karnak that was the best experience of our lives. We were not sure on where to go in Egypt so had to rely on the staff at Virgin Holidays to help us with our choice and they have done us proud as we could not have asked for a better place to visit and stay.

The hotel was located very close to the main tourist area and within five minutes walk from the beach and was very clean and tidy throughout which was very reassuring. The food in the hotel was also excellent and as we were all inclusive which was brilliant.

The staff were very helpful and gave us all the information we needed on excursions and so on which made our stay much more enjoyable. We would definitely return to this hotel and area again and would recommend it to anyone looking for a nice relaxing holiday in Luxor. The culture of the place is phenomenal and the only reason I am not mentioning all of the sights you can see is that I would be writing them forever because there is that much to do. You have to see it to believe it and thats the honest truth.

Petra Grimes

I have just returned from the holiday of a life time to Cancun, Quintana Roo in Mexico which I booked through Virgin Holidays and I thought I would share my experiences with you all.

From the moment I arranged the holiday I was helped so much by the sales team at Virgin as they seemed to be really interested in listening to my requirements for the holiday. They were extremely helpful in helping me not only arrange my holiday but also the travel insurance and other aspects which I had always found a bit daunting. Once we had completed all the formalities and knowing that everything was arranged I sat back and counted the days until our holiday which seemed to take forever.

On the day of our holiday the travel to Mexico was actually very good as generally I do not like flying but the staff on the plane were extremely good at making me feel relaxed and at ease. When we arrived in the resort we were shown to our hotel which was very modern looking and clean from the outside and I was very happy and when we got inside I was even happier. The hotel was absolutely beautiful and the staff were incredibly helpful in many aspects. The food in the restaurant was lovely to and there was a wide variety of foods available from many different countries which made us feel even more like we were royalty.

The whole holiday was the best experience I have ever had and I will definitely be returning to Cancun and will definitely be using Virgin Holidays for all of our future expeditions. I cannot highly rate Virgin enough for their service and product and urge you all to check them out before booking with anyone else.

Mandy Silver

Wow – Virgin offer exceptional Holidays.

I have recently returned from the Hilton Ras Hotel in Dubai with my family, what a truly Great Holiday. Firstly we left via Heathrow with no delays, and what I can only descibe as a fantastic Crew and Checking in Team. We were all treated like Richard Branson himself, making us feel special and above all cared for.

The Hotel was brilliant, with super food and great Staff on hand for Everything we disired, and with our Family this was needed. The Spa onsite was breathtaking along with every part of the Hotel, simply awesome.

The cost for us was £890 and offered excpetional value for money.

Hilton Ras al Khaimah Resort is highly recommended as is Virgin Holidays for creating a brilliant Holiday Experience from start to finish.


Virgin Holidays have outstanding Customer Service, as well as hosting a variety of Great Holiday Packages.

Over the past few years, my Family has chosen some fantastic holidays from browsing the Virgin Holidays website. The amount of special offers combined with great holiday destinations, makes Virgin Holidays our preferred choice of Holiday Supplier.

As Virgin is a very well known brand name, we always knew that we would gain great value for money as well as being assured that our Holiday would be well arranged.

To date we have not experienced anything negative with our holidays purchased from Virgin, they really are World Leaders in providing simple and cost efective holiday packages.
10 out of 10 from our family.

Leave a Reply

Your email address will not be published. Required fields are marked *

Would love your thoughts, please comment.x