The Reviews for Zoopla online and offline.

Independent Reviews

The Reviews can be located lower down this page, please scroll down.

Who are Zoopla?

Zoopla is a British real estate company based in London, and they are mainly known for their property portal website and mobile application. These services provide information to potential buyers about UK properties on the market, and current house prices. They also help estate agents and property sellers with advertising via the Zoopla website and some affiliated partner websites.

Zoopla is known as a useful resource for both sellers and prospective buyers when it comes to property. Their portal site allows users to quickly browse houses and apartments that are currently available, and easily compare features and prices. The Zoopla website is visited by millions of property buyers every month.

What do Zoopla Provide?

Zoopla’s portal website and app features property currently for sale or to rent, and allows users to find estate agents in their area.

Users can search for and browse featured properties using tools that filter the results according to the users’ needs. This is especially convenient for comparing similar properties when it comes to price points and facilities.

Zoopla also provides instant house price estimates for UK residential properties with their automated valuation model, powered by Hometrack. Using data from HM Land Registry and Registers of Scotland, official survey records, live property listings, and Energy Performance Certificates, Hometrack is the UK’s biggest automated valuer of residential property. This valuation can offer insight into what the potential seller’s home may be worth, and helps them decide on their next move in the property market.

In addition to the instant valuation tool, Zoopla also offers free valuation by local agents based on the property’s unique features, the property’s location, and the latest changes in the local market.

Estate agents can sign up to Zoopla to market their properties through the portal site and affiliated partner websites. These partner websites include Zoopla-owned PrimeLocation which is targeted at the affluent buyer, and Zoopla’s property search tool that is displayed on the MailOnline, The Times, and The Telegraph.

Company History of Zoopla

Zoopla is part of ZPG Limited which was founded in 2007 as Zoopla by Alex Chesterman and Simon Kain. The Zoopla website launched in 2008. In February 2017, the company changed its name to ZPG plc.

Other brands owned by ZPG include price comparison service Uswitch, finance comparison website Money.co.uk, personal finance content site Bankrate UK, PrimeLocation, and Hometrack.

Website Address: https://www.zoopla.co.uk/

Contact Details

Zoopla Limited
The Cooperage
5 Copper Row
London
SE1 2LH
Company No. 06074771

Other Real Estate companies such as RWinvest Reviews and Agent Tracker are available to read.

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Recent Customer Reviews

Poor quality furniture.

November 14, 2025

We purchased our marble table & chairs from this company. We have six chairs & three of them we cannot use as the frame have failed & cracked on the join of the frame. We contacted Lee the manager from the company at the beginning of this year in February, he had offered us £200, not long after we had the same issue with another of the set of chairs & couple of months there after another chair of the set & had the same issue. We are a family of three & barely use all the chairs only on special occasions when there are more of us.

We believe that we should have had more usage of the chairs baring in mind the cost of the table & chairs were over £ 2000.

We would not recommend this company!

Bob.

Terrible customer service

November 14, 2025

Daals furniture quality might be acceptable, who knows, but their delivery is a joke.

I’d paid over £29 for express delivery on 4 items. When delivery finally came, which was only after I’d pressed them due to no delivery date, it was incomplete and what did arrive was wet and damaged. Hardly surprising, with doorbell footage showing the way it was crudely planted at the front door by DHL, with an audible “clunk” despite it having a label that said “Fragile, Glass”

I didn’t get the chance to refuse or accept this delivery because the driver didn’t wait for even a second before running back to his van.

Throughout this daals has made no effort to contact me. I am the one that has tried to drive it along, with no continuity within the company, my having to explain the whole thing every time I have called.

It’s now the end of the working day with still nothing so I have just called again and requested a refund and for daals to come and take away the remnants of this sorry shipment.

That seems to have stirred something…they are apparently looking into this with a purpose now, and I’ve agreed to wait until after the weekend. Apparently they’ve been trying to trace the missing item within DHL.

Why they can’t just send out another item is a mystery.

God knows what they’re doing about the damaged item.

Their only saving grace ie my being able to speak to a person is negated by the fact that they have so far been about as effective as a rubber fork. At no point have I got the feeling that they’ve actually done anything. I shall update this with the eventual outcome…….

David Maynard

Best Oak Wardrobe Purchase for my parents

September 2, 2025

I recently purchased an oak wardrobe for my parents and couldn’t be happier with the whole experience. The delivery was impressively fast, which was a real bonus. The wardrobe itself is excellent quality – solid, well-made, and clearly built to last. It looks fantastic in their bedroom, adding both style and practicality.

My parents are absolutely delighted with it, and I wouldn’t hesitate to order from this company again.

Maria Smith

Should be renamed the "Gok" show

June 24, 2025

The content is self centred around Gok his opinions and innuendos. The “magic’ has gone out of this show and left Harriet as a side kick for his ego. I loved listening to Harriet and Ronan and laughed heartily along with them. I now choose a different station.

Elaine

Gok is not good for Magic Breakfast

April 22, 2025

Just simply rubbish chat and weak content – what a void after the excellent Ronan and Harriet team. Please get Harriet a better partner – she is being let down badly. I am now back to Jamie and Amanda on Heart. Honestly irritating voice and non relatable chatter.

Mark Hall

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